Answers to common questions about your natural stone and it's maintenance.

How often does Granite need to be sealed?

Although Granite is a very dense stone, it is still porous and can still stain. Depending on use, Granite counters need to be resealed every 3 to 5 years to help keep them protected.

How do I stop my Marble from etching?

Marble is a very porous stone. Impregnating sealers will not stop etching; however, it does keep any staining or damage at the surface of the stone for easier maintenance and repair. There are topical sealers that also protect the surface, but once they are damaged, the removal can be difficult and costly.

Do you offer a guarantee on your work?

Due to the nature of the stone, we do not offer a guarantee on the longevity of the work. We do, however, offer a guarantee to do everything we can to restore your stone as much as the stone will allow without damaging it. Not every stone reacts the same. This not only varies from location to location but can also vary in an single surface. With almost 30 years combined knowledge in natural stone restoration, we are able to troubleshoot most issues to find a solution.

Why is my stone so oily?

In most cases, an oily surface is due to the type of cleaning products you're using. Many of the natural stone products sold in big box stores have ingredients that can dull or harm your natural stone. When choosing a product for your Marble, Granite, Travertine or other natural stone, follow these steps:

  1. Check the ingredients! Silicone, oils and acid can etch stone and leave it oily.
  2. Test it! Spray the cleaner on your fingers and rub them together. If they start to feel sticky or oily, don't buy it!
  3. Look for a pH neutral cleaner like Stone Pro's Crystal Clean Daily Cleaner. Not only is it safe to use on any natural stone surface, it will help neutralize anything acidic that gets on your stone surface to reduce the potential for damage.
  4. Avoid the preferred "smell good" products. Most products that have a scent use some type of essential oil or oil fragrant.

Have a question? We have the answer! Contact us today!

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